Bancontact is a popular payment method that allows residents of Belgium to transfer funds securely and in real-time directly from their bank accounts. You can now complete a EUR deposit from your bank account to your OKX account using Bancontact as your payment method. Please note that Bancontact is only available for fully verified individuals from Belgium.
On the Web
- Log in to your OKX account, navigate to Assets, and select Deposit.
- Choose Euro as your deposit currency.
👉 Learn more about EUR deposits
- Select Bancontact as your deposit method and click Next.
- Enter the amount you wish to deposit and click Next.
- Review and confirm your deposit details, then select Next.
- You will be redirected to complete the payment via Bancontact.
In the Mobile App
- Open your OKX app, select Deposit > Deposit EUR.
- Choose Bancontact as your deposit method and tap Next.
- Enter the deposit amount and tap Next.
- Verify your deposit details and select Deposit.
- You will be redirected to complete the payment via Bancontact.
Important Note: For smooth processing, the name on your OKX account must match the name on your bank account. Third-party deposits will be declined.
How Bancontact Works
To use Bancontact, ensure you have a bank app or card displaying the Bancontact logo. Follow these steps:
- Select Bancontact as your payment method at checkout.
- On desktop: Confirm the transaction via a mobile app or card reader. Scan the QR code with your bank app and follow the instructions.
- On mobile: Your Payconiq by Bancontact app or bank app will open. Log in to confirm the payment amount.
- Once confirmed, funds are transferred immediately.
Frequently Asked Questions (FAQs)
1. Why can’t I access the "Deposit EUR" feature?
Due to local regulations, EUR deposits are only available in specific regions. Your account may not currently qualify for this feature.
2. Why do I see "Deposit Not Available"?
This means payment services are temporarily unavailable in your region.
3. Why are only limited payment methods available?
Available methods are restricted based on your verified identity documents and region. Options may vary by nationality/residence.
4. Why must I verify my identity before depositing?
Identity verification ensures compliance with local laws, platform security, and regional payment method availability. Bancontact is exclusive to verified Belgian users.
5. What payment options does Bancontact offer on OKX?
Bancontact supports bank-to-OKX account deposits and crypto purchases (with fees). Direct crypto buys are not supported.
6. How long do Bancontact deposits take?
Funds are credited instantly after payment confirmation.
7. What if my deposit is delayed?
Deposits pending beyond 120 minutes are auto-canceled. Refunds take up to 7 business days. Contact support if issues persist.
8. How do I check my deposit history?
- Web: Assets > Deposit > All Deposits
- App: Portfolio > Transactions > Filter by "Deposit"
9. How do I withdraw EUR?
Verify ownership of the receiving account (usually automatic during deposits). Small SEPA deposits enable EUR withdrawals without fees.