Introduction to Zebpay
Zebpay is a cryptocurrency exchange founded in 2014 with headquarters in India. As one of India's oldest and most popular crypto platforms, it supports trading in over 100 different cryptocurrencies. According to CoinMarketCap data, Zebpay currently handles approximately $27.4 million in daily trading volume.
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Company Overview
| Aspect | Information |
|---|---|
| Company Name | Zebpay |
| Registered Country | India |
| Year Established | 2014 |
| Regulatory Status | Currently unregulated |
| Available Cryptos | 100+ including BTC, ETH, XRP, LTC |
| Trading Platform | Mobile application only |
| Deposit Methods | Fiat currency and cryptocurrency |
| Customer Support | Email, FAQ section, support tickets |
Key Features and Offerings
Pros and Cons
Advantages:
- Wide cryptocurrency selection: Offers one of India's most extensive altcoin selections
- Competitive fee structure: Particularly favorable for maker orders
- Cold storage security: Majority of funds held in offline storage
- User-friendly interface: Intuitive design suitable for beginners
- Mobile app availability: Full-featured apps for Android and iOS
Disadvantages:
- Limited platform access: Currently mobile-only
- Geographic restrictions: Services limited to Indian residents
- Customer support delays: Reported slow response times
- Regulatory concerns: Lacks oversight from major financial authorities
Security Measures
Zebpay implements several important security protocols:
- Cold storage: Approximately 95% of user funds stored offline
- Two-factor authentication (2FA): Mandatory for all accounts
- PIN protection: Additional 6-digit code required for account access
Supported Cryptocurrencies
Zebpay's platform supports trading in over 100 digital assets, including major cryptocurrencies like:
- Bitcoin (BTC)
- Ethereum (ETH)
- Tether (USDT)
- Binance Coin (BNB)
- Ripple (XRP)
- Cardano (ADA)
- Solana (SOL)
- Polkadot (DOT)
- Avalanche (AVAX)
- Dogecoin (DOGE)
The exchange regularly adds new assets, so traders should check the official website for the most current listings.
Account Creation Process
Opening a Zebpay account involves these steps:
- Download the mobile app from official stores
- Click "Register" and enter your mobile number
- Verify your number via OTP (one-time password)
- Create a strong account password
- Set up a 6-digit security PIN
- Provide basic personal information
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Fee Structure
Zebpay employs a tiered fee model based on order type:
| Order Type | Maker Fee | Taker Fee |
|---|---|---|
| Spot | 0.20% | 0.25% |
| Intraday | 0.10% | 0.15% |
| Futures | 0.075% | 0.075% |
Withdrawal fees apply for crypto transfers:
- Bitcoin: 0.0006 BTC
- Ethereum: 0.005 ETH
Deposit and Withdrawal Options
Deposit Methods:
- INR via bank transfer, UPI, or Paytm
- Direct cryptocurrency transfers
Withdrawal Methods:
- INR via bank transfer
- Cryptocurrency to external wallets
Processing times vary based on payment method and banking partners. Users should allow 1-3 business days for most transactions.
Educational Resources
Zebpay provides several learning tools for traders:
- Comprehensive trading guides
- Video tutorials
- Educational webinars
- Community forums
These resources help both beginners and experienced traders improve their market knowledge and technical analysis skills.
Customer Support Experience
Support channels include:
- Email ticketing system
- FAQ knowledge base
- Community forums
Available primarily in English during standard business hours. Response times may vary based on inquiry volume.
Past Controversies and Issues
Zebpay has faced several challenges:
- 2018 security breach: $40 million in crypto stolen (users reimbursed)
- Regulatory concerns: No formal oversight from financial authorities
- Customer service complaints: Slow response times reported
- Withdrawal delays: Some users report lengthy processing
User Reviews and Feedback
Positive Feedback:
- Intuitive mobile interface
- Wide coin selection
- Competitive trading fees
- Strong security features
Constructive Criticism:
- Limited customer support availability
- Mobile-only platform
- Geographic restrictions
- Occasional withdrawal delays
Conclusion: Is Zebpay Right for You?
Zebpay offers Indian traders:
✅ Diverse cryptocurrency selection
✅ Robust security measures
✅ Beginner-friendly mobile platform
Potential drawbacks include:
❌ Limited to Indian residents
❌ Mobile-only access
❌ Unregulated status
The exchange suits both new and experienced traders but may not meet the needs of advanced users requiring desktop platforms or margin trading features.
Frequently Asked Questions
Q: How do I verify my Zebpay account?
A: Complete the mobile OTP verification during registration, then provide requested KYC documents if prompted.
Q: What are Zebpay's trading hours?
A: The platform operates 24/7 for cryptocurrency trading, though INR deposits/withdrawals follow banking hours.
Q: Does Zebpay offer staking rewards?
A: Currently Zebpay doesn't provide staking services, focusing exclusively on trading.
Q: Can I use Zebpay outside India?
A: No, the exchange exclusively serves Indian residents due to regulatory requirements.
Q: How secure is Zebpay?
A: While not regulated, Zebpay implements industry-standard security protocols including cold storage and mandatory 2FA.
Q: What payment methods does Zebpay accept?
A: INR deposits via UPI, Paytm, and bank transfers, plus direct crypto deposits.
Risk Disclaimer
Cryptocurrency trading carries substantial risk of capital loss. These digital assets demonstrate extreme price volatility and may not be suitable for all investors. Please conduct thorough research and only invest funds you can afford to lose. This content represents general information only and not financial advice.