OKX's User Satisfaction Surveys and related campaigns are governed by these Terms and Conditions ("Terms"). Depending on your jurisdiction, the applicable OKX entity providing services to you under the OKX Terms of Service ("OKX," "we," "our," or "Platform") will administer these promotions.
Promotion Overview
- Promotion Period: Specified in individual campaign communications.
- Eligibility: The first X eligible users who complete the survey during the Promotion Period may receive a designated reward ("Gift").
- Exclusions: Users from certain countries/regions (verified via OKX’s identity checks) may be ineligible (refer to Clause 2.2 of OKX’s Terms).
Jurisdiction-Specific Terms
Depending on residency, users are serviced by:
| Entity | Jurisdiction | Terms Link |
|---|---|---|
| OKCoin Europe Ltd | Malta (MFSA-licensed) | EEA Terms |
| OKX US | United States | US Terms |
| OKX Australia | Australia | AU Terms |
| OKX Bahamas | Mexico (specific registrations) & institutional users | N/A |
| OKX Dubai | UAE | Dubai Terms |
| OKX Brazil | Brazil | N/A |
| OKX Singapore | Singapore | N/A |
| Aux Cayes FinTech Co. Ltd | All other eligible regions | N/A |
👉 Explore OKX’s global services
Key Conditions
- Reward Fluctuation: Gift value may vary due to crypto market volatility.
- Verification: Participants must pass OKX’s advanced identity verification.
Limits:
- First-come, first-served (max 100 participants).
- One Gift per recipient; sub-accounts ineligible.
- Taxes/Fees: Recipients bear all associated costs.
- Distribution: Rewards issued within 21 days post-Promotion Period.
Disclaimers
- Not Advice: Surveys/rewards are not investment, legal, or tax advice.
- Risk Warning: Crypto assets are volatile; past performance ≠ future results.
- OKX’s Rights: OKX may modify terms, exclude participants, or cancel promotions without notice.
For full details, review OKX’s official policies.
FAQ
Q1: Who is eligible for the survey rewards?
A: Users who complete the survey during the Promotion Period, pass identity checks, and reside in eligible jurisdictions.
Q2: How are rewards distributed?
A: Gifts are credited to eligible accounts within 21 days after the Promotion Period ends.
Q3: Can sub-accounts participate?
A: No, sub-accounts are excluded.
Q4: What if my country isn’t listed?
A: Contact OKX support for clarification on regional eligibility.
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