Untradable assets refer to cryptocurrencies that cannot be traded on the OKX platform due to unsupported networks, delistings, or other restrictions. While these assets aren't available for trading, OKX enables users to withdraw them securely.
Important Note: OKX has no partnerships with third-party providers for unsupported assets. Users bear full responsibility for managing these assets to prevent potential losses.
4 Types of Untradable Crypto Assets
1. Unsupported Cryptocurrencies
OKX supports 300+ cryptocurrencies, but some tokens remain incompatible. Always verify asset availability with OKX customer support before transferring.
2. Tokens Sent via Unsupported Networks
Many cryptocurrencies operate across multiple blockchains (e.g., USDT on 9 networks). Deposits via unsupported chains (e.g., sending USDT via Fantom) render assets untradable.
Supported USDT Networks:
- TRC20
- ERC20
- Polygon
- Avalanche C-Chain
- Arbitrum One
- Optimism
- Solana
- OKTC
- X-Layer
3. Delisted or Soon-to-Be-Delisted Tokens
OKX periodically delists cryptocurrencies, halting trading while allowing withdrawals. Deposits are disabled post-announcement.
4. Non-Tradable Airdrop Tokens
Certain airdropped tokens lack trading pairs on OKX, limiting them to withdrawals only.
How to Withdraw Untradable Assets
👉 Follow this step-by-step guide to safely withdraw your assets.
FAQs
Q: Can I convert untradable assets to other cryptocurrencies on OKX?
A: No. These assets must be withdrawn to a compatible external wallet.
Q: How long do I have to withdraw delisted tokens?
A: OKX specifies withdrawal deadlines in delisting announcements—typically 30 days post-halt.
Q: What happens if I send tokens via the wrong network?
A: Contact OKX support immediately. Recovery isn’t guaranteed but may be possible for select cases.
Q: Are airdrop tokens always untradable?
A: Not necessarily. Check OKX’s trading pairs—some airdrops gain support later.
👉 Explore OKX’s latest supported assets here.
Key Takeaways
- Untradable assets include unsupported, misnetworked, delisted, or non-tradable airdrop tokens.
- Withdrawals are permitted but trading is blocked.
- Always confirm network compatibility before transferring crypto.
By understanding these nuances, you can avoid common pitfalls and manage your portfolio effectively.