Galxe ID serves as your universal blockchain identity, linking wallets, social accounts, and achievements. This guide explores best practices for managing your Galxe ID, including wallet connections, social account linking, and troubleshooting common issues.
What Is Galxe ID?
Core Definition
Galxe ID acts as a blockchain LinkedIn, replacing wallet addresses with a unique username (e.g., jMTu5QHqnQuCBh4FCiVUcY). It consolidates:
- Wallets (EVM, Solana, Aptos, etc.)
- Social accounts (Twitter, Discord, email)
- Credentials (loyalty points, SBT NFTs, campaign progress)
👉 Learn more about blockchain identities
Key Features
- Automatic Creation: Logging in with a new wallet/social account generates a fresh Galxe ID.
- Multi-Chain Support: Link wallets from EVM, Solana, Starknet, and more.
- Progress Preservation: Missteps (e.g., resetting accounts) can often be reversed.
Connecting Wallets to Galxe ID
1. Secondary EVM Wallets
Purpose: Verify credentials (e.g., testnet activity) while rewards go to your primary wallet.
Steps:
- Navigate to Galxe ID Settings → Wallet Address.
- Click + under "EVM Chain" and connect a secondary Metamask/Taho address.
- Sign the transaction to confirm.
⚠️ Note: Primary EVM wallets can only be deleted after removing all secondary wallets.
2. Non-EVM Wallets (Solana, Aptos, etc.)
- Select the chain (e.g., Solana) in Wallet Address settings.
- Choose a supported wallet (e.g., Phantom) and approve the link.
👉 Optimize your multi-chain strategy
Managing Social Accounts
Unlinking Socials
If a social account (Twitter/Discord) is tied to another Galxe ID:
- Solution A: Log in via the linked wallet and remove the social account manually.
Solution B:
- Create a new wallet (never used before).
- Log in via the problematic social account → Link the new wallet → Log out.
- Clear cache, log in via the new wallet, and unlink the social account.
- Solution C: Submit a support request (14-day processing).
Troubleshooting
Lost Loyalty Points or Progress
Common Causes:
- Accidentally linking a wallet to a new Galxe ID.
- Unlinking social accounts improperly.
Fix:
- Log in via any remaining linked social/email to access the original Galxe ID.
- Reconnect wallets carefully.
Example: If your main EVM wallet was compromised:
- Log in via Discord → Re-add the old wallet as secondary → Assign a new primary wallet.
FAQs
How do I change my primary EVM wallet?
Follow the wallet-swapping guide to retain progress.
Why can’t I unlink my Twitter account?
It may be your current login method. Use another linked account or wallet to remove it.
Are loyalty points tied to my wallet?
No—they’re linked to your Galxe ID. Always verify you’re in the correct account.
Pro Tips
- Security: Protect linked socials/emails—they’re now access points to your Galxe ID.
- Backup: Document connected wallets/socials to simplify recovery.
For further help, visit Galxe’s Discord or email [email protected].