What is a Withdrawal Address Whitelist?
The withdrawal address whitelist is an advanced security feature developed by HitBTC to protect user funds. It functions as an approved list of cryptocurrency addresses where you can withdraw your assets. This system prevents unauthorized transfers by blocking withdrawals to any address not explicitly added to your whitelist.
Getting Started with Whitelisting
To activate this security measure:
- Navigate to Settings > Whitelist in your account dashboard
- Click "Enable Whitelist"
- Confirm the action via email verification
After activation, you'll have a 12-hour window to add all necessary withdrawal addresses.
Important security note: Adding a second address for the same cryptocurrency within this initial 12-hour period will automatically trigger a 48-hour withdrawal freeze as a protective measure.
Adding New Addresses to an Active Whitelist
You can expand your whitelist at any time by:
- Visiting Settings > Whitelist
- Clicking "Add New"
- Selecting the cryptocurrency
- Entering a custom label and valid address
- Clicking "Confirm"
👉 Learn advanced security practices for crypto whitelisting
Key considerations:
- Always include payment IDs if required by the cryptocurrency
- Each addition requires email confirmation
- New address additions trigger a 48-hour withdrawal freeze
Disabling the Whitelist Feature
To temporarily disable whitelist protection:
- Go to Settings > Whitelist
- Click "Disable Whitelist"
- Confirm via email
Note: Disabling the whitelist initiates a 48-hour withdrawal freeze period for enhanced security.
Critical Scenarios That Block Withdrawals
Your funds will become temporarily unavailable if:
- Attempting withdrawal to non-whitelisted addresses
- Disabling whitelist within the last 48 hours
- Adding new addresses within the last 48 hours
- Adding multiple addresses for the same coin during initial 12-hour period
FAQ: Whitelist Security Features
Q: Why didn't I receive my confirmation email?
A: Check your spam folder and ensure your registered email is correct. If issues persist, contact support.
Q: How long does the whitelist take to activate?
A: After initial setup, the system requires 12 hours to fully activate with your first set of addresses.
Q: What should I do if I see unauthorized whitelist activity?
A: Immediately change your password and enable two-factor authentication, then contact support.
👉 Essential security checklist for crypto investors
Security Best Practices
- Always verify email confirmations for whitelist changes
- Maintain updated security measures on your account
- Regularly review your whitelisted addresses
- Contact support immediately for any suspicious activity
Remember: The 48-hour security freeze after whitelist modifications is designed to protect your assets from unauthorized access while giving you time to detect and report potential breaches.