Official App Download Instructions
Android Installation
- Download Source: Access the official OKX download page (ensure URL legitimacy)
- Enable Installation: Navigate to Settings > Security > Enable "Install from Unknown Sources"
- Complete Installation: Open the APK file and follow on-screen prompts
iOS Installation (Global Version)
Apple ID Preparation:
- Sign out of current Apple ID
- Create new ID with Hong Kong/Singapore region
App Store Access:
- Log into App Store with new credentials
- Search for "OKX" official app
Trust Verification:
- Upon first launch, go to Settings > General > Device Management > Trust "OKX"
Account Registration Process
Step-by-Step Guide
Initiate Registration:
- Open OKX app/web version
- Select "Register" button
Email Verification:
- Choose "Email Registration" option
- Enter valid email address
- Input received verification code
Security Setup:
- Create strong password (12+ characters with mixed cases/symbols)
- Accept terms of service
👉 Secure your account with these advanced protection tips
KYC Verification (Know Your Customer)
Required Documents
- National ID Card (Chinese mainland users)
- Passport (international users)
Verification Process
Profile Section:
- Select "China" as nationality
- Upload clear ID photos (front/back)
Biometric Verification:
- Complete facial recognition scan
- Ensure proper lighting and neutral expression
Pro Tip: Processing typically completes within 2-48 hours. Avoid multiple submissions.
Funding Your Account
Accepted Payment Methods
| Payment Type | Processing Time | Minimum Deposit |
|---|---|---|
| Credit Card | Instant | $10 equivalent |
| UnionPay | 10-30 minutes | ¥100 |
| Third-Party (Alipay/WeChat) | 5-15 minutes | ¥50 |
👉 Discover the fastest deposit methods for your region
Purchasing Cryptocurrency
Beginner's Buying Guide
- Navigate to "Buy Crypto" section
Select Preferred Currency:
- BTC (Bitcoin)
- ETH (Ethereum)
- USDT (Tether)
- Enter Purchase Amount
- Confirm Transaction
Recommended Practice: Start with small test transactions before larger purchases.
Security Best Practices
Account Protection Checklist
- ✔ Enable Two-Factor Authentication (2FA)
- ✔ Set Anti-Phishing Code
- ✔ Verify customer service through official channels only
- ✔ Use hardware wallets for long-term storage
Password Management
- Change password every 90 days
- Never reuse passwords across platforms
- Consider password manager software
Frequently Asked Questions
Q: Is OKX available for Chinese users?
A: Yes, mainland Chinese users can register and complete KYC verification using national ID cards.
Q: What's the minimum purchase amount?
A: Minimums vary by payment method (typically $10/¥50 equivalent).
Q: How long do withdrawals take?
A: Crypto withdrawals usually process within 30 minutes, while fiat withdrawals take 1-5 business days.
Q: Are there transaction limits?
A: Yes, limits vary based on account verification level. Complete KYC for higher limits.
Q: What currencies does OKX support?
A: Supports multiple fiat currencies (CNY, USD, EUR) and 300+ cryptocurrencies.
Q: How do I contact customer support?
A: Use only the in-app messaging system for verified support requests.
Final Recommendations
For optimal security, always:
- Bookmark the official website
- Verify SSL certificates
- Never share sensitive codes
- Monitor account activity regularly
Remember: Cryptocurrency investments carry risk—only invest what you can afford to lose.