We’re thrilled to announce OKX SERVIÇOS DIGITAIS LTDA., OKX’s dedicated entity for Brazilian residents. This update ensures a seamless platform tailored for Brazilian users, featuring:
- Localized customer support
- BRL deposits/withdrawals via cash transactions
- Optimized token availability
👉 Explore OKX Brazil’s services
Key Steps for a Smooth Migration
1. Token Availability Adjustment
Only tokens supported by the local entity will remain accessible post-migration. Users holding unsupported tokens must:
- Convert them to available tokens, or
- Withdraw them to an external wallet.
Unaddressed tokens will be frozen but remain withdrawable.
📌 List of supported tokens: OKX Brazil Assets
2. Account Configuration
- Set Trading accounts/subaccounts to No Margin mode.
- Complete identity verification by the deadline emailed to you—failure will freeze trading (withdrawals remain active).
3. Position & Product Management
- Close all margin/perpetual/futures/options positions.
- Redeem funds from Grow products (Earn, Loan, Jumpstart).
Why This Update Matters
OKX Brazil’s refined terms prioritize:
✅ Regulatory compliance
✅ User convenience (BRL transactions)
✅ Security (verified accounts)
👉 Start your OKX Brazil journey today
FAQs
Q: What happens to unsupported tokens after migration?
A: They’ll be frozen but can be withdrawn externally.
Q: Can I still withdraw funds if my account is frozen?
A: Yes—freezing only restricts trading.
Q: Is local customer support available in Portuguese?
A: Absolutely! OKX Brazil offers full Portuguese support.
We’re committed to enhancing your digital asset experience. Welcome to OKX Brazil 2.0!
🚀 Sincerely,
The OKX Team
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