Clause 15 contains binding arbitration and mediation terms requiring you to arbitrate and mediate disputes individually with us. This may significantly affect your legal rights. Clause 13 limits our liability to you. Please read these Terms carefully before using our services.
Introduction
Our services provide software solutions enabling users to discover, interact with, and track engagements with third-party platforms. OKX is not a broker, financial institution, intermediary, agent, advisor, custodian, or trading party. We do not operate, maintain, or endorse third-party platforms accessible through our services. All transactions are user-initiated.
Last Updated: March 18, 2025
These Terms of Service ("Terms") govern your use of the OKX Web3 Ecosystem platform, mobile applications, and related services (collectively, "Services"). By accessing our Services, you agree to these Terms and all referenced policies, including our Privacy Policy.
1. Key Definitions
1.1 Terminology
- Digital Assets: Cryptocurrencies, NFTs, and other blockchain-based valuables.
- DApps: Decentralized applications operating on blockchain networks.
- DeFi: Decentralized financial protocols.
- Restricted Locations: Jurisdictions where OKX does not offer services (e.g., Bangladesh, Cuba, Iran).
1.2 Interpretation Rules
- References to "you" include authorized representatives.
- Terms like "including" are non-exhaustive.
2. Our Services
2.1 Service Description
OKX provides a decentralized platform for:
- OKX Web3 Wallet: Non-custodial multi-chain wallet.
- OKX Web3 Marketplace: NFT and digital asset trading.
- OKX Web3 Discover: Access to third-party DApps.
- OKX Web3 Earn: Staking and yield-generation tools.
2.2 Eligibility
- Users must be ≥18 years old.
- Prohibited for residents of Restricted Locations.
2.3 Third-Party Content
OKX does not control or endorse third-party platforms. Users must verify NFT authenticity and comply with third-party terms.
3. User Requirements
3.1 Wallet Connection
- Users must connect a non-custodial wallet (e.g., OKX Web3 Wallet).
- Private Keys: Users are solely responsible for key security.
3.2 Security
- Safeguard mnemonics/passwords.
- Report unauthorized access immediately.
4. Risk Disclosure
4.1 Digital Asset Risks
- Volatility: Prices may fluctuate drastically.
- No Legal Tender Status: Digital assets are unbacked by governments.
4.2 DApp Trading Risks
- Liquidity risks.
- Irreversible transactions.
4.3 Technical Risks
- Cybersecurity threats (e.g., hacking, phishing).
- Fork vulnerabilities.
4.4 Regulatory Risks
- Compliance with local laws is mandatory.
- Tax liabilities vary by jurisdiction.
5. User Representations
5.1 Legal Compliance
- No illegal use of Services.
- Funds must originate lawfully.
5.2 Third-Party Platforms
- Users assume all risks for third-party engagements.
6. Fees
6.1 Service Fees
- OKX may charge transaction fees.
- Third-Party Costs: Miner fees apply for blockchain transactions.
6.2 Taxes
- Users are responsible for tax compliance.
7. Content Policy
7.1 User Content
- Users retain ownership but grant OKX a license for operational use.
- Prohibited Content: Illegal, fraudulent, or infringing material.
7.2 Intellectual Property
DMCA notices must include:
- Copyright proof.
- Infringing material details.
- Contact information.
8. Service Modifications
8.1 Changes
- OKX may modify or discontinue Services without notice.
8.2 Termination
- Accounts may be suspended for violations.
9. Legal Compliance
9.1 AML/KYC
- Cooperation with investigations required.
- Identity verification may be mandated.
10. Privacy Policy
Data collection and usage governed by our Privacy Policy.
11. Notices
- Electronic communications (email/platform notices) prevail.
- English-language versions control.
12. Indemnification
Users indemnify OKX against third-party claims arising from:
- Service misuse.
- Breach of Terms.
13. Liability Limitation
13.1 Cap
- OKX’s liability ≤ 12 months of service fees paid by user.
- No liability for indirect damages.
13.2 No Warranty
- Services provided "as-is."
14. Governing Law
Singapore law applies.
15. Dispute Resolution
15.1 Mediation
- Disputes first mediated via Singapore International Mediation Centre.
15.2 Arbitration
- Unresolved disputes arbitrated under SIAC rules.
- Class Action Waiver: Claims pursued individually.
16. General Terms
16.1 Amendments
- OKX may revise Terms; continued use constitutes acceptance.
16.2 Contact
Feedback via customer service at [email protected].
FAQ
Q1: What is OKX Web3 Wallet?
A: A non-custodial wallet supporting multi-chain transactions and DApp interactions.
Q2: Are there geographic restrictions?
A: Yes, services are unavailable in Restricted Locations (e.g., Iran, Syria).
Q3: How are disputes resolved?
A: Mediation followed by binding arbitration in Singapore.
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