How to Deposit and Withdraw BTC and Other Crypto Assets on OKX (Web/App)

A step-by-step tutorial for depositing and withdrawing cryptocurrencies on OKX

👉 Start trading on OKX today

OKX ranks among the world’s top cryptocurrency exchanges, offering a robust trading platform with unique features like unified accounts, cross-chain gateways, and decentralized trading apps on the OKC network.

To fully utilize the platform, users must deposit crypto assets into their OKX account. This guide covers deposit and withdrawal steps for both web and mobile app interfaces.

Prerequisite: You must have an OKX account. If you don’t, sign up now to claim $10 in free crypto!

Table of Contents

• Depositing Crypto to Your OKX Account
• Withdrawing Crypto from Your OKX Account
• FAQs

Depositing Crypto to Your OKX Account

Step 1: Navigate to the Deposit Section

After logging in:

1. Hover over Assets (top-right corner).
2. Click Deposit.

Step 2: Select a Cryptocurrency

Choose the asset (e.g., BTC) and its network. Options for BTC include:

• BTC-Bitcoin (native network)
• BTCK-ERC20 (Ethereum)
• BTC-Lightning
• BTCK-OKC

Click Continue.

Step 3: Confirm Deposit Address

Select a receiving account (Funding or Trading) and either:

• Pick an existing address, or
• Click Add New Address.

Send your crypto to the generated address. Track deposits via the Deposit History section.

👉 Need help? Check OKX’s support page

Withdrawing Crypto from Your OKX Account

Step 1: Access the Withdrawal Section

1. Hover over Assets.
2. Click Withdraw.

Step 2: Choose Asset and Network

Select the cryptocurrency (e.g., BTC) and withdrawal method:

• On-chain (external wallet)
• Internal (another OKX account).

Supported networks mirror deposit options. Click Continue.

Step 3: Enter Withdrawal Details

Provide:

1. Recipient wallet address.
2. Amount.
3. Account source (Funding/Trading).

Confirm and submit. You’ll need:

• Funds password.
• SMS/2FA code.

Transactions typically process within 30 minutes, depending on network congestion.

FAQs

1. What is a Memo/Tag, and When Is It Required?

A memo/tag links deposits to specific accounts on exchanges sharing a single address (e.g., XRP, XLM). Always include it if prompted—omitting it may result in permanent fund loss.

2. Why Hasn’t My Deposit Appeared?

Possible reasons:

• Network congestion: Low fees delay transaction inclusion.
• Pending confirmations: Check the transaction ID on a blockchain explorer.

OKX requires varying confirmations per asset (e.g., BTC: 2 confirmations).

3. Are There Deposit Fees?

OKX charges no deposit fees, but blockchain networks impose transaction fees. Adjust fees in your wallet for faster processing during congestion.

4. Why Is My Withdrawal Delayed?

Large withdrawals may require manual review. Ensure:

• 2FA/SMS verification is complete.
• Funds password is entered correctly.

5. How to Find a Transaction ID?

• Web: Check the TXID column under withdrawal history.
• App: Tap History > Three dots next to the transaction.

6. Are Withdrawal Fees Charged?

OKX imposes no fees, but networks charge gas/transaction fees. Increase fees during high congestion for priority processing.

Mobile App Instructions

Depositing via OKX App

1. Tap Assets > Deposit.
2. Select asset and copy the address/QR code.
3. Paste the address in your sending wallet and confirm.

Withdrawing via OKX App

1. Tap Assets > Withdraw.
2. Enter recipient address, amount, and network.
3. Complete security steps (2FA/funds password).

Pro Tip: Bookmark this guide for future reference! For advanced features like staking or margin trading, explore OKX’s Learn section.

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